Remember my rant about this nationally reviled* yet heavily relied upon institution? Well, Bell Canada (claiming to be Canada's largest telephone and telecommunications company), came through and gave me credit for the fifteen long-distance phone calls I DIDN'T make but got charged for on my last bill, so I'll give them a wee break (especially since there were no unauthorized calls this time), and for now, the benefit of the doubt. But it wasn't so much the money as the principle of the thing (why should I have to pay for calls I didn't make?), and the fear that if I didn't speak up now, I would have no further recourse if it happened again.
* (just Google the words Bell and hate or sucks)
Glad you got this resolved!
Posted by: Krissa | Tuesday, September 15, 2009 at 09:01 AM
Me too! :)
Posted by: piggy bank | Wednesday, September 16, 2009 at 11:01 PM